Plans FAQ
Please contact ImpactConnect support
- Email us at customercare@impactconnect.net.
- Chat with us live at http://www.impactconnect.ca/support/contact-us/chat.
- Call us at 855-732-3568.
- Write us at:
Impact Telecom
102 Brookwood Rd
Atmore, AL 36502
Yes. ImpactConnect will connect you to the world. The charges for connecting your call will vary by plan. If you have any questions about your ImpactConnect plan, please contact ImpactConnect Support at https://MyAccount.ImpactConnect.net.
All of your plan details are available on the MyAccount portal. You can also explore other ImpactConnect rate plans with our plan finder at www.impactconnect.ca/plans/plan-finder.
International long distance rates vary by destination. Please use our Plan Finder to see the low rates ImpactConnect offers to more than 60 countries.
No. All ImpactConnect plans come standard with unlimited incoming calls.
ImpactConnect users can upgrade their plan at any time with no additional fees. If you are downgrading your account and it has a contract commitment, there will be an early termination fee assessed to switch the plan.